APPLICABLE FOR ONLINE PURCHASES ONLY

Return based on “change of mind” is not accepted by any means.

We will accept returns from customers for purchases sent back and received by us within 7 days of receipt of the shipment ONLY on these following conditions:

1. Incorrect or defective item(s) delivered; and
2. The items returned to us are in their original condition.

We will extend a full refund for the price of any item that fulfills the above requirements within 7 working days. We regret that shipping cost for your purchase will only be refunded if the return had been due to an oversight on our part.

Please contact us at booksales@myreaders.org.my to arrange for the return of your purchases. We will provide you with the nearest delivery address.

We cannot be responsible for interest charges made by your credit card company whilst waiting for returns to be refunded to your card.

IMPORTANT NOTICE: In the event that the item(s) or parcel is undelivered and/or unclaimed by the customer from our courier partners and item(s)/ parcel is returned to MYReaders, we will cancel and refund the order minus the delivery fee. Re-delivery request shall NOT be entertained. A fresh new order has to be re-submitted.

Should you have any problems or inquiries regarding our Return Policy, please feel free to drop us a note at booksales@myreaders.org.my. We welcome your suggestions.